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Article Index

21 Results: Engagement Management,Client Handling

Know Your Client: Pre, Present and Prevention

Fraud lies hid in general expressions The general rule of the internet is to never believe everything you read; however, in the context of fraud on a law firm or lawyer, there are many plausible ways of this occurring.  Zooming in...

Tackle the Time Crunch

Martha M Newman is an Executive and Professional Coach who helps attorneys build leadership skills, enhance business performance and advance their professional careers.  This article was taken from Top Lawyer Coach, LLC and has been reproduced w...

Case Study: Conveyancing Claims

Introduction Conveyancing practice is an area of law with the highest percentage of practitioners in Malaysia.  Due to its relatively straightforward, albeit highly procedural-intensive, shorter time commitment and the abundance of client...

Conveyancing Best Practices

There are many traps that trip in conveyancing practice, but in this article we attempt to distinguish them into four main categories: Conflict, Identity, Land Searches and Managing Client’s Interest.  These appear to be very broadstrok...

Case Study: Litigation Claims

The following are examples of claims that have arisen in the course of a firm’s litigation practice.  All names of people and places have been replaced. Case Study 1 : Missed opportunity Messrs ABC and Associates (“ABC&rdq...

Don't Be A Victim Of Identity Fraud

What is identity fraud? Identity fraud is when someone impersonates someone else in order to secure a benefit.  Usually, the impostor unlawfully obtains personal identifiable information belonging to an innocent party and uses it to open ba...

Risk Manage To Position Your Firm For What's To Come

Beyond Survival As we navigate through what many are calling the worst economic recession since the Great Depression of the 1930s, law firms would not have been spared the widespread impact of the current economic crisis.   Whilst sur...

Risk Management & Practice Of The Law - Conveyancing

This article is a continuation of the previous article, Risk Management & The Practice Of The Law - Litigation. Some Possible Risks in the Practice of the Law as a Conveyancing Lawyer A. Duty of Solicitor to Make Searches It is incumb...

The Dreaded C - Conflict of Interest: Start Your Own Conflict System

Conflict of interest problems rarely discriminate, they affect all law firms, regardless of the firm's size.  In the December 2007 issue of Jurisk!, we addressed management of conflicts and provided you with a checklist aimed at reducing con...

Basic Questions To Ask Yourself if Your Firm is Protected Against A Conflict Situation?

  A System Yes No 1 Does your firm brief staff on the Conflicts Rules in the Bar Council Rulings and Legal Profession (Practice and Etiquette) Rules 1978? &nbs...

Conflict of Interest: The Dreaded C

  The Scene  New client coming recommended by a fellow lawyer; client is an up and coming Corporation.  The Matter Potential new client is aggrieved over a matt...

Effective Practice Management - Assuring the Quality of Your Firm’s Work

Prepared on behalf of Chubb by Anthony E Davis and David J Elkanich, Partners, Lawyers for the Profession® Practice Group of Hinshaw & Culbertson LLP.    No two law firms are identical; they differ in an almost infinite numbe...

Business Continuity Plans: Communications 101

Central to any disaster recovery is communication with the firm’s staff, clients, vendors, courts, and others who make your practice work[1]. Do you have a list of staff and their after hour contact numbers stored at your home? ...

A-Z of Risk Management

Archives Make sure you know how long all completed files should be kept for (expiry of limitation periods), and that they are easily obtainable if necessary.  Create inventories of all completed files where possible.   Business Con...

An Unlikely Risk: The Non-Client

Advocates and solicitors owe many duties to their clients, but generally do not owe duties to the public while performing  their obligations to their clients.  It is paramount, therefore, that an advocate and solicitor be able to disting...

Case Study: The Non Engagement Letter

The Facts Michelle Law (“Law”) is a lawyer in Kuala Lumpur who’s main area of practice involves medical negligence.  Sulaiman Wahab is Law’s client.  While on vacation in Sipadan Island, Sabah, Encik Sulaiman ...

Conveyancing Practice Tips

DO’S Advise the Purchaser on the terms and conditions in the SPA, including the preamble.  Do not assume your client is familiar with the clauses.  For example, the existence of any encumbrances on the Property.  ...

Dealing With Complaints

This article was prepared by AFP Consulting’s risk management team and first appeared in the Law Society Gazette, the weekly journal of the Law Society of England and Wales.  It was then reprinted in “The Alexander Forbes Guide to...

Embracing Technology Without Stumbling: Email and the Lawyer

THE PROBLEM CLAIMS PREVENTION Client Expectations Increase   1.  Meeting Clients’ Expectation Always ...

7 Ways to Promote Effective Communication with Your Client

Keep  your  client  constantly  advised  of  the  status  of  the  case, analysis of the case, expected and incurred fees or expenses, and all clients’ options. Prior to client repr...

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