Article Index
Articles by Practice Area: Civil Litigation
Risk Management or Best Practices, whatever you may call it within your firm is a double-edged sword. It improves the quality of your legal service by ensuring that you deliver the best to your clients, this gives you the edge over your competi...
Your failure to cooperate could jeopardise your PII claim!
Any insurance policy is a contract between two parties where the Insurer agrees to provide indemnity to the Insured subject to specific terms and conditions. One of the conditions of y...
17 September 2014
, by Loong Sheng Li, Risk Management Executive, Jardine Lloyd Thompson Sdn Bhd
Keywords: "Client Handling", "client management", "email scam", Fraud, "identity fraud", "lawyer client", "Practice Management"
Fraud lies hid in general expressions
The general rule of the internet is to never believe everything you read; however, in the context of fraud on a law firm or lawyer, there are many plausible ways of this occurring. Zooming in...
03 September 2014
, by Jeremiah Rais, Officer, PII and Risk Management Department
Keywords: Destruction, File, Guideline, Retention
The Retention and Destruction of Closed Files
With the Personal Data Protection Act 2010 (“the PDPA”) having come into force on 15 November 2013, law firms are all the more obliged to take practical steps in preventing any &ldquo...
01 March 2014
Keywords: "File Management", "Firm Management", Litigation, "Time Management"
Section
Description
Limitation Period
6 (1) (a)
Actions founded on a contract or tort
6 years
6 (1) (b)
Actions to e...
01 March 2012
Keywords: Communication, "Firm Management", Litigation, Statistics, "Time Management"
But why?
There are many sub-causations contributing to the above. Among them are:
1. Broken Communications.
2. Bad Time Management.
3. Poor Legal Knowledge.
01 March 2012
Keywords: "Case Study", "Client Handling", Communication, "Engagement Management", "File Management", "Firm Management", Litigation, "Time Management"
The following are examples of claims that have arisen in the course of a firm’s litigation practice. All names of people and places have been replaced.
Case Study 1 : Missed opportunity
Messrs ABC and Associates (“ABC&rdq...
01 March 2012
Keywords: Communication, "Firm Management", Litigation, "Practice Management", "Time Management"
COMMUNICATION
DO’S
Record everything in black and white. More so telephone conversations where the client verbally instructs you. Before you act on their instruction, have the client sign-off the written instructions,...
01 June 2011
, by Melissa Kraal
Keywords: "Closed Files", "Conflict of Interest", "File Management", "Firm Management", "lawyer client", Litigation, "Office Management", "Stress Management", "Time Management"
A good file management system is essential in any legal practice whether it be a small or large practice. Lost, stolen and irreversibly damaged files often lead to disgruntled clients who, when unhappy with the service they've received, ...
01 June 2011
Keywords: Checklists, "Closed Files", "File Management", "Firm Management", "Practice Management"
NO
ITEM
DONE
DATE
VERIFICATION
REMARKS
LAWYER
PARTNER
1
Review file' for any further work to be ...
01 September 2008
, by Datuk N Chandran
Keywords: "Client Handling", Communication, Conveyancing, "File Management", "Improvement and Processes", "Land Search", "Practice Management", "Stakeholder Duty", Undertaking
This article is a continuation of the previous article, Risk Management & The Practice Of The Law - Litigation.
Some Possible Risks in the Practice of the Law as a Conveyancing Lawyer
A. Duty of Solicitor to Make Searches
It is incumb...
01 September 2008
, by Shyamala Manoharan and Wong Li Chin
Keywords: "Conflict of Interest", "File Management", "Firm Management", "Office Management"
In this final instalment of The Dreaded C - Conflict of Interest' series, focus will shift to the essentials of a conflict system, they are applicable whether you maintain a record book or a computerised system.
Essentials Of A Confl...
01 September 2008
, by Datuk N Chandran
Keywords: "Court Procedures", "File Management", "Firm Management", "Improvement and Processes", Litigation, "Practice Management"
The Risk Management and the Practice of the Law was first presented by Datuk N Chandran at a Risk Management Seminar in March 2004.
The object of this paper is to address on the sort of risks to which legal practitioners are exposed to and t...
01 June 2008
Keywords: Checklists, "File Management", "Firm Management", "Practice Management", "Succession Planning", "Time Management"
File management takes many forms, and one important area of file management that is often overlooked is file transfers! In any firm that you work in, there are procedures for file opening, file closing, KIV systems etc because files are cons...
01 June 2008
, by Wong Li Chin and Shyamala Manoharan
Keywords: "Conflict of Interest", Conveyancing, "Engagement Management", "File Management", "Firm Management", Litigation, Technology
Conflict of interest problems rarely discriminate, they affect all law firms, regardless of the firm's size. In the December 2007 issue of Jurisk!, we addressed management of conflicts and provided you with a checklist aimed at reducing con...
01 December 2006
Keywords: "Case Study", "Client Handling", Communication, "Conflict of Interest", "Engagement Management", "Firm Management", "Practice Management"
The Facts
Michelle Law (“Law”) is a lawyer in Kuala Lumpur who’s main area of practice involves medical negligence. Sulaiman Wahab is Law’s client. While on vacation in Sipadan Island, Sabah, Encik Sulaiman ...
01 November 2005
, by Alistair Sim
Keywords: "Case Study", "Client Handling", "File Management", "Firm Management", "Improvement and Processes", Litigation, "Office Management", "Time Management"
Alistair Sim is Associate Director in the Professional and Financial Risk Division at Marsh UK Limited. This article first appeared in ‘The Journal’ (The Online Journal of the Law Society of Scotland, December 2002, page 46) and is reprod...