(ii) Outstation Members who are filing documents via postal services or courier should also make arrangements for this eventuality.
(iii) Payments made by ATM cards — must have MEPS facility and will attract service charge of RM1 for every transaction using local banks’ ATM cards or RM4 for every transaction using foreign banks’ ATM cards.
(iv) Payments made by cash — kiosks can accept RM100, RM50, RM20 and RM10 notes; but no change will be given.
(v) Transaction slips / reference tickets issued by the kiosk is not proof of filing.
(b) ePos system — payments are to be made at the point of transaction (POS) via debit card with MEPS facility only.
This mode requires Members to bring their court documents to the respective Court Registry (High Court, Sessions Court or Magistrates’ Court) for verification and keying in of data into their system and payments can be made here through the insertion of debit card into the ePos machine, which is available at every Court Registry. The official receipt will be issued on the spot.
Important points to note:
(i) All debit cards issued by local banks with MEPS facility is accepted by the ePos machine.
(ii) Exact fees will be deducted from the available balance in the debit card account. Any transactions involving an amount exceeding the available balance in the account will be rejected.
(iii) There will be a service charge imposed but this cost is absorbed by the government.
(2) Multiple transactions
(i) The e-Court Finance System can take multiple transactions of up to a maximum of 10 transactions. However, only one official receipt will be issued.
(ii) Members are therefore encouraged to file their court documents separately according to each case number so as to receive separate official receipts for each case number and to avoid administrative confusion.
(iii) The system requires a case number. The court clerks will issue the case number prior to effecting payment.
(3) Traffic summonses and Powers of Attorney
Payment of fines for all traffic summonses, and registration of Powers of Attorney, will be through the e-Court Finance System.
(4) Unavailability of system due to technical problems / breakdown of kiosk
In the event of technical problems / breakdown of kiosk, Members can still file their court documents and effect payment manually at the payment counter as it will still be operational.
(5) Transitional period
During this transitional period, Members who encounter difficulties in using the e-Court Finance System may contact the following persons.
|
Issue / Problem |
Name |
Department |
Contact Number |
|
System |
Puan Roshayati / Puan Nadzirah / Cik Zuraida / En Usup |
BTM |
03-88809505 |
|
e-PCS Kiosk |
Helpdesk / En Azham |
Bank Muamalat |
019-3770264 |
|
e-POS Kiosk |
Helpdesk / En Fadzil |
Bank Muamalat |
013-6356629 |
|
Financial Report / Banking Slip / Refund |
Puan Nurul Baqirah |
Kewangan |
03-88804141 |
|
e-Court Finance |
Puan Alpha |
Kewangan |
03-88809506 / 013-2184647 |
|
|
En Fuad |
Kewangan |
03-88809506 / 019-2243847 |
(6) E-filing through service bureaus
This e-Court Finance System does not cover e-filing through the service bureaus. The service bureaus for e-filing are operational manually as usual.
Thank you.
Desmond Ho Chee Cheong
Chairperson
Court Liaison Committee