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Article Index

Articles by Topics: Communication

An Unforgettable Experience

IP Interview No 1: The IP who had risk management in place IP were the Solicitors for their clients who were the Vendors in the Sale and Purchase Agreements (“SPAs”) for the sale of two pieces of land to the Claimant.   Bo...

Hindsight is Insight

The situations in the case studies below could have been avoided if the lawyers had implemented good practices in their firms.  CASE STUDY No 1: Don’t Forget To Remember Me – Limitation Period On 1 April 2006, John met an acc...

Best Practice Tips

Risk Management or Best Practices, whatever you may call it within your firm is a double-edged sword.  It improves the quality of your legal service by ensuring that you deliver the best to your clients, this gives you the edge over your competi...

Your failure to cooperate could jeopardise your PII claim! (PII Scheme Did You Know Series)

Your failure to cooperate could jeopardise your PII claim! Any insurance policy is a contract between two parties where the Insurer agrees to provide indemnity to the Insured subject to specific terms and conditions.  One of the conditions of y...

Know Your Client: Pre, Present and Prevention

Fraud lies hid in general expressions The general rule of the internet is to never believe everything you read; however, in the context of fraud on a law firm or lawyer, there are many plausible ways of this occurring.  Zooming in...

The Retention and Destruction of Closed Files

The Retention and Destruction of Closed Files   With the Personal Data Protection Act 2010 (“the PDPA”) having come into force on 15 November 2013, law firms are all the more obliged to take practical steps in preventing any &ldquo...

Practice Alert: Legal Firm Scammed into Releasing Client’s Money to Fraudster

Circular No 137/2014 Dated 1 July 2014 To Members of the Malaysian Bar Practice Alert: Legal Firm Scammed into Releasing Client’s Money to Fraudster It has come to Bar Council’s attention that a legal fir...

Tackle the Time Crunch

Martha M Newman is an Executive and Professional Coach who helps attorneys build leadership skills, enhance business performance and advance their professional careers.  This article was taken from Top Lawyer Coach, LLC and has been reproduced w...

Keeping Watch: Mortgage Fraud

Mortgage fraud is common in many jurisdictions around the world.  Escalating prices of property serve as a strong incentive for fraudsters. A “successful” mortgage scam can leave parties with large losses and start disputes as to ...

To Do of Conveyancing

There is no one way in dealing with risks.  It is best to find ways and avoid any risks.  Conflicts are Everywhere You may be acting for a friend or family member in some matters, put relationship aside and ask yourself: ...

The No 1 Cause of Claims - Litigation : The Statistics

But why? There are many sub-causations contributing to the above.  Among them are: 1. Broken Communications. 2. Bad Time Management. 3. Poor Legal Knowledge.

Case Study: Litigation Claims

The following are examples of claims that have arisen in the course of a firm’s litigation practice.  All names of people and places have been replaced. Case Study 1 : Missed opportunity Messrs ABC and Associates (“ABC&rdq...

Do’s & Don’ts of Litigation Practice

COMMUNICATION DO’S Record everything in black and white.  More so telephone conversations where the client verbally instructs you.  Before you act on their instruction, have the client sign-off the written instructions,...

Files (Mis) Management

A good file management system is essential in any legal practice whether it be a small or large practice.  Lost, stolen and irreversibly damaged files often lead to disgruntled clients who, when unhappy with the service they've received, ...

File Closure Checklist

  NO ITEM DONE DATE VERIFICATION REMARKS  LAWYER  PARTNER  1 Review file' for any further work to be ...

Risk Management & Practice Of The Law - Conveyancing

This article is a continuation of the previous article, Risk Management & The Practice Of The Law - Litigation. Some Possible Risks in the Practice of the Law as a Conveyancing Lawyer A. Duty of Solicitor to Make Searches It is incumb...

Reinventing Your File Transfer System

File management takes many forms, and one important area of file management that is often overlooked is file transfers!  In any firm that you work in, there are procedures for file opening, file closing, KIV systems etc because files are cons...

Conflict of Interest: The Dreaded C

  The Scene  New client coming recommended by a fellow lawyer; client is an up and coming Corporation.  The Matter Potential new client is aggrieved over a matt...

An Unlikely Risk: The Non-Client

Advocates and solicitors owe many duties to their clients, but generally do not owe duties to the public while performing  their obligations to their clients.  It is paramount, therefore, that an advocate and solicitor be able to disting...

Case Study: The Non Engagement Letter

The Facts Michelle Law (“Law”) is a lawyer in Kuala Lumpur who’s main area of practice involves medical negligence.  Sulaiman Wahab is Law’s client.  While on vacation in Sipadan Island, Sabah, Encik Sulaiman ...

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